Self
I am a father, brother, uncle, and son who brings a deep sense of commitment and resilience to everything I do. With 3 years of experience as a Production Support Engineer for Experian, I have honed my ability to navigate complex technical challenges with precision and care. I thrive on pushing myself to my limits, embracing both success and failure as essential catalysts for growth and success. I am always looking for new challenges and opportunities to grow.
Experience
Production Support Engineer
Specializing in onboarding, technical integration, and system excellence for the Clarity data environment. Managing end-to-end support for mission-critical financial systems.
- Facilitate customer account setups for seamless data transfers and technical integration during onboarding phases.
- Provide expert technical support to resolve complex usage difficulties and explain Clarity system mechanics.
- Analyze code and documentation to solve integration issues, developing custom scripts and training customers for product efficiency.
- Execute routine advanced administrative procedures and review reporting data for compliance and issue resolution.
- Maintain consistent communication with management and account teams to provide clear project status updates.
Software Engineer Fellow
Completed an intensive 420+ hour immersive program focused on full-stack development. Developed multiple applications using modern frameworks and engineering best practices.
See the Projects section below for details on applications built during this fellowship.
1st Shift Machine Operator / Operations
Managed daily operations focusing on production goals, safety guidelines (PPE, OSHA, FDA), and issue reporting.
- Operated in a fast-paced environment requiring constant adaptability to production schedules.
- Performed physically demanding tasks including heavy lifting (30-60 lbs) and repetitive movement.
- Fully trained and certified forklift operator with a strong emphasis on work ethic and machinery operation.
Machine Operator / Assembler / Forklift
Followed adjusted settings to accurately complete tasks in accordance with FDA and OSHA safety guidelines.
- Reduced operational downtime and minimized material waste through efficient work practices.
- Maintained daily inventory of raw materials to ensure consistent and uninterrupted production flow.
- Identified and reported equipment malfunctions promptly by completing detailed hourly inspection sheets.
Featured Projects
Haley V Ferro Ink
A professional artist portfolio, aka my soon to be wife! Her website designed to showcase her artistic work and provide a platform for client engagement. Focused on responsive design.
Tapmate
GENERAL ASSEMBLY PROJECT
A comprehensive beer collection and discovery application. Users can track their favorite brews, interact via a message board, and explore new beers using the Punk API.
Munch
GENERAL ASSEMBLY PROJECT
A collaborative MERN stack recipe application with full CRUD functionality. Built in a team environment to provide users with a seamless recipe search and management experience.
Newpost
GENERAL ASSEMBLY PROJECT
A dynamic blog posting application featuring a robust backend. Built with Django and PostgreSQL, providing a secure environment for users to share and manage public content.
Falling Star
GENERAL ASSEMBLY PROJECT
An engaging arcade-style game testing player reflexes. Features dynamic difficulty scaling as gaps render upward, challenging users to maintain their position and high score.
Technical Skills
Operations
Linux/Unix, SQL, AWS, Postman, Bruno.
Observability
Splunk, Jira, Redmine, Confluence, DataGrip.
Automation
Python, Shell Scripting (Bash), Ruby on Rails, Cursor.
Let's Connect!
I'm open to discussing any projects, ideas, or opportunities. Feel free to reach out to me via email or phone.